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State Service Experience

Imagine a world where government authorities treated you as a person, not a problem. A world where life admin was easy, enjoyable AND efficient, where you can get your licence, a permit, register a birth or a business vehicle at one location. A pleasant place, with comfy couches and music, not glass barriers and bad plastic chairs, where you were greeted with a smile, not a ticketing machine. It’s almost beyond conception.

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